FAQs

How soon should I schedule my session?

When you first find out you are pregnant! Just kidding, but since we are a custom photography studio, we spend a lot of time on every client. This means we only have a handful of sessions available each month. In order to make sure we can find a suitable date for your session, it is best to call as soon as possible so we can schedule your pre-session consultation. This ensures that we can get you into the studio at the ideal time for your “Expecting” session (generally between your 28th and 34th week of pregnancy) and set aside dates for your newborn session, should you choose to have both.

Can I really afford a Custom Portrait experience?

Although custom portrait photography is not for everyone, we believe our “Create Your Own” package structure means that you can choose portrait products that fit within your specific budget. You can learn more about the process and pricing on The Process and The Investment pages and can ask for more information by contacting me here.  Rest assured, together we can create a package of products that will work perfectly for you.

Can I be photographed in my own home or in an outdoor location?

Of course! We can do a natural light session in your own home or a suitable location within 15 miles of Washington, DC. Of course, outdoor sessions are completely subject to the weather cooperating with us, so please be aware that we may need to bring the session indoors in the event of inclement or extreme weather conditions.

Newborn sessions are most often best shot in studio to take advantage of dramatic studio lighting and props, however, we can accommodate a natural light session in your home provided there is ample light available.

Do you sell digital files?

As a professional photography studio, our reputation is based on the high-quality of our portrait products. This includes not only our technical expertise and artistic vision but also our extensive experience with color profiles, composition (as it relates to cropping of the image), color calibration, and our access to professional quality archival printing. In order to protect our reputation as a professional photography studio, our preference is to keep all aspects of production within our control from initial image capture to delivery of our custom portrait art products, ensuring a consistent high level of quality.

Of course, we want to ensure all our clients are happy with their experience at our studio, so we provide a FREE low-resolution copy of each image purchased as part of any a La Carte order to ensure our clients can easily share images from their portrait sessions. High resolution digital images are available as part of our “Create a Collection” packages – please visit our Art Products page for more information on “Create a Collection” packages.

Do you offer gift certificates?

Absolutely!  Gift certificates can be purchased in any denomination and are a wonderful gift idea for new moms, baby showers, birthdays and holidays.  Please give us a call or send a message via our Contact page for more information about purchasing a gift certificate.

What if I have to cancel my session?

We know that emergencies and illnesses come up unexpectedly. We only ask that you try to give at least 24 hours notice if you must cancel your session. While we will make every attempt to reschedule you on a suitable alternate date, we cannot guarantee availability. A second cancellation will result in a $75 re-scheduling fee.

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